All custom orders require minimum 2 weeks notice based on availability. It is recommended to order 3-4 weeks in advance. Rush fees may apply for last minute custom orders
​
-
Candy Apple orders can not be accepted with less than 7 days notice. No exceptions.
​
-
All inquiries can be placed on www.sweetplugto.com or sent to getaquote@sweetplugto.com
​
-
Include the following details in your inquiry: Date of Event, Date of Pick Up/Delivery, Theme, Colours, Desserts Needed, Quantity,
​
-
Last minute menu options are available for order on www.sweetplugto.com or by WhatsApp: 437 522 2490
​
-
Please review & confirm the order date, items purchased, and notes on your invoice before sending in payment
​
-
All payments can be sent to payment@sweetplugto.com. Always include your email and invoice # in the memo notes of the eTransfer.
​
-
If your order includes any photos or custom edible images, please send pictures to orderdetails@sweetplugto.com
​
-
All orders require 50% deposit in order to be confirmed. This amount will be deducted from your balance. Balance is due before or at time of pick up.
​
-
All cancellations are subject to a minimum $25 cancellation fee. Cancellations with less than 2 week notice are non refundable. Remaining deposits can be saved for a later date.